Shopping and checkout

How do I order?

To order items, follow these steps:

1. Click on'Checkout' from your shopping cart or the left side or bottom of our home page. (Your browser must be cookie enabled. 

2. Enter in your billing information.

3. Verify your address.

4. Enter your credit card information and confirm your billing address.

5. Next, you're shown the total amount of your order, including sales tax (NJ residents only) and shipping charges (if any). If the information if any of the information is incorrect, you can go back and adjust information on previous pages. You can also cancel the order at this point.

7. Next, you're shown a 'thank you' page that you can print out for your records. This page has an invoice number that you can use if you need to contact us regarding your order. We will also confirm your order via e-mail within 24 hours. 

How do I cancel an order?

Our focus on customer satisfaction means items are processed and shipped quickly! We actually process your order from our warehouse within hours. Consequently, you must act fast by calling or emailing one of our representatives.
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Coupons

How do I use a coupon?

To use your coupon, you will need to enter in a special code or number in the 'comments' field during checkout.. 

Coupon offers cannot be combined with any other promotions. Only one coupon offer may be used per household and per an e-mail address. Coupons cannot be redeemed for cash. Other restrictions may apply.

Credit card transactions

Are credit card transactions on your website safe?

Absolutely! Our web site's servers use Secure Sockets Layer (SSL), an encryption technology that works with Netscape Navigator, Microsoft Internet Explorer, and AOL's browser, so that only our company can read a customer's personal information. 

Why would my card be declined if there are sufficient funds in my account?

In order to protect our customers from fraudulent transactions, the billing and shipping address is verified through your credit card company. If the billing address that you submit to us differs from the billing address on your bank's records, you could be declined. Please verify that your account information is correct, and then notify your credit card company to ensure that they have your most up-to-date information. Additionally, we do not have the capability to validate funds on cards issued by foreign banks.
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Payment options

What are my payment options?

We do not accept money orders. We accept Visa, Mastercard, American Express, and Discover credit cards.

Prices

Would I ever see similar items at lower prices elsewhere?

On rare occasions, lower prices may be found at our local retailers. When you shop online with us, you can be sure of great prices—across the board.

What is your policy on price changes?

All prices are subject to change without notice. In order to continually refresh your product options, we sometimes change our prices to ensure we are not carrying excess inventory. However, we realize the need to be sensitive to previous purchases, and will offer you a coupon towards your next purchase when the price of the item you purchased has been reduced within 5 days of your order. Please contact us at bp@boardwalkpeanuts.com if this applies to you.
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Product availability

Why would an item be out of stock when it still appears on your site?

Some of our products are seasonal or custom made.  Because of the great deals we offer, many of our products sell out very quickly. To avoid missing out on our featured items, we encourage you to act quickly.

Sales tax

Does your company charge sales tax?

State laws require that internet retailers collect sales tax in states where they are resident. Our company is currently resident in the state of New Jersey. Subsequently we are required to charge applicable taxes in New Jersy.
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